Device and Network Requirements

What devices and networks support MegaMinds?

Edvard Ødegaard

Last Update 3 maanden geleden

Technical Requirements

MegaMinds is a browser-based platform and can be used on any device. For the best experience, use a laptop like a Chromebook. Though you can enter a virtual 3D space and participate with a tablet or smartphones, they have reduced functionality. We are doing our best to optimize the platform so that it can be used on all devices, but some older devices may have trouble.


MegaMinds works best with the following requirements:

- Use a laptop (Chromebooks, Windows, Mac)

- Use Google Chrome or Firefox

- Use headphones with a microphone to reduce noise and echo

- Plug in your charger if using a laptop or phone

 - Phones and Tablets have reduced functionality


Connection Requirements

Most school WiFi networks will not experience difficulties connecting to MegaMinds. If you are unsure if your network can connect or not, try connecting to our tutorial space well in advance of a class to rule out any concerns.

If you are connected to a network that does not support the technical information defined below, please try the following alternatives:

- Try connecting to an alternative and less restrictive network

- Try connecting with a VPN connection

- Talk to your IT department and refer to this document if needed.

Reach out to [email protected] so we can figure out alternatives.

Technical Information / Firewall (for IT team)

In order to connect to the platform, a network that supports the following is required:


- Allow WebSocket connections

- Allow connections on ports 80 and 443 via TLS.

- Allow connections on ports 50000-60000 on UDP

- Allow connections on port 3478 on UDP


Please ensure outbound traffic is allowed to the following addresses and ports:


megaminds.world (HTTPS / TCP: 443)

*.megaminds.world (HTTPS / TCP: 443)

*.megaminds-internal.link (HTTPS / TCP: 443)

d24r5dx2f26f9f.cloudfront.net (HTTPS / TCP: 443)

*.livekit.cloud (HTTPS / TCP: 443)

*.turn.livekit.cloud (HTTPS / TCP: 443)

*.host.livekit.cloud (HTTPS / UDP: 3478)


We use LiveKit to facilitate the voice/video communication inside of 3D environments. For the absolute best voice/video quality and connectivity, we recommend allowing UDP from port 50000-60000 on all the livekit.cloud hosts. Additionally, please ensure UDP hole-punching is enabled (or disable
symmetric NAT). This helps machines behind the firewall to establish a direct connection to a LiveKit Cloud media server.



 

If wildcard hostnames are not allowed by your firewall or security policy, please contact [email protected] to get a list of all the specific domains for your school or district.

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